@extends('admin.layout') @section('content')

{{ trans('Edit Tickets') }}

@php $getUserRoleData = userRoleData(); $Tickets = explode(",",$getUserRoleData->Tickets); $file_attachments = explode(",",$getUserRoleData->file_attachments); @endphp
{!! Form::open(array('url' =>'admin/update-tickets-data', 'method'=>'post', 'class' => 'form-horizontal', 'id' => 'updateTicketsData', 'enctype'=>'multipart/form-data')) !!} @if(in_array("Edit",$Tickets) || in_array("View",$Tickets))
    @if(in_array("Edit",$Tickets) || in_array("View",$Tickets)) @endif {{ trans('labels.back') }} @if(in_array(Auth::guard('admin')->user()->role_id, config('param.requesting_roles_rate_my_work')) && Auth::guard('admin')->user()->myid == $result['ticketsData']['assigned_to_user']->myid && !$result['rate_my_work']) Rate My Work @endif @if($result['rate_my_work'] && $result['rate_my_work']->value > 0) Rating Given: {{ $result['rate_my_work']->value }} @endif
@endif
@if(session()->has('fileError'))

{{ trans('Error') }}

    @foreach(session()->get('fileError') as $error)
  • {{$error}}
  • @endforeach
@endif @if(session()->has('message'))

{{ trans('labels.Successlabel') }}

{{ session()->get('message') }}
@endif @if(session()->has('error'))

{{ trans('labels.WarningLabel') }}

{{ session()->get('error') }}
@endif
@if(in_array("Edit",$Tickets ))
Tickets Information
@if (\Session::has('err_msg'))
{!! \Session::get('err_msg') !!}
@endif
@if(!empty($result['ticketsData']->thread_type) && $result['ticketsData']->thread_type == 'accounts')
@if(!empty($result['ticketsData']['accounts']->name)) {{ $result['ticketsData']['accounts']->name }} @else {{ implode(', ', $accountNumber) }} @endif
@endif
{!! Form::text('tickets_number', $result['ticketsData']->tickets_number, array('class'=>'form-control', 'id'=>'tickets_number', 'readonly'=>'readonly')) !!}
@if(!empty($result['ticketsData']->thread_type) && $result['ticketsData']->thread_type == 'accounts') @elseif(!empty($result['ticketsData']->thread_type) && $result['ticketsData']->thread_type == 'leads')
@else @endif